Politique de confidentialité
Privacy Policy
Nexora operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (collectively referred to as the “Services”). Nexora is a Shopify-powered store, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or complete any other transaction, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, bank account information, payment card details, bank account details, transaction information, payment method, payment confirmation, and other payment-related details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Your communications with us, including information you provide when communicating with us, such as when you submit a customer service inquiry.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you access or interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
Providing, Customizing, and Improving the Services
We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, process your orders, remember your preferences and the products you are interested in, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipments, facilitate potential returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases.
This may include using your personal information to customize and improve the Services in a way that is more relevant to you.
How We Use Your Personal Information (continued)
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or postal mail, and showing you online advertisements about products or services offered through the Services or on other websites.
These advertisements may be based on products you have previously purchased, added to your cart, or your other activities on the Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or any other account access credentials with anyone.
Communicating With You
We use your personal information to provide customer support, respond to your inquiries, offer efficient services, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities.
This may include investigating or participating in civil discovery proceedings, potential or ongoing legal disputes, or other legal proceedings, as well as enforcing our terms or policies and investigating possible violations of those terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:
With Shopify, service providers, and other third parties that provide services on our behalf (for example, IT management, payment processing, data analytics, customer service, cloud storage, order processing, and shipping).
With business and marketing partners to provide marketing services and deliver advertisements to you.
For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different merchants and websites.
Our business and marketing partners will use your information in accordance with their own privacy policies.
Depending on your location, you may have the right to request that we do not share your information for the purpose of showing you targeted advertisements and marketing content based on your online activity across different merchants and websites.
You may exercise your rights to opt out of these uses here.
When you provide us with instructions, submit a request, or otherwise consent to the disclosure of certain information to third parties, such as when we ship products to you or when you use social media widgets or login integrations.
With our affiliates or generally within our group of companies.
As part of a business transaction, such as a merger, bankruptcy filing, or other corporate restructuring, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services.
In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, as well as with other merchants and Shopify.
To provide these enhanced features, Shopify may use personal information collected from your interactions with our Store, other merchants, and Shopify.
In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes.
For more information about how Shopify uses your personal information and the rights you may have, you can review Shopify’s Consumer Privacy Policy.
Depending on your location, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or that we do not control, we recommend that you review their privacy policies, security policies, and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security practices of these websites, including the accuracy, completeness, or reliability of information found on those websites.
Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without restrictions regarding how we or a third party may use such information.
The inclusion of these links does not, by itself, imply any endorsement of the content of those platforms or their owners or operators, unless otherwise stated within the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children who are under the legal age of majority in your jurisdiction.
If you are the parent or legal guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request that their information be deleted.
As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined under applicable laws) personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or completely reliable, and we cannot guarantee “perfect security.”
Additionally, any information you send to us may not be secure while being transmitted. We recommend that you do not use unsecured channels to send us sensitive or confidential information.
The length of time we retain your personal information depends on several factors, such as whether we need to keep the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce any applicable agreements or policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information.
However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request as permitted by law.
Right of Access / Right to Know
You may have the right to request access to the personal information we hold about you.
Right to Deletion
You may have the right to request the deletion of personal information we hold about you.
Right to Correction
You may have the right to request correction of inaccurate personal information we hold about you.
Right to Data Portability
You may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on your location, you may have the right to opt out of the “sale” or “sharing” of your personal information or to object to the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws.
You may exercise your rights to opt out of these uses here.
Please note that if you access our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will automatically treat this as a request to opt out for the device and browser you are using to access the website, depending on your location.
If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.
To learn more about Global Privacy Control, you can visit:
https://globalprivacycontrol.org/
Except for Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
Managing Communication Preferences
We may send you promotional emails. You can unsubscribe from receiving these emails at any time by using the unsubscribe option included in our emails.
If you unsubscribe, we may still send you non-promotional emails, such as messages related to your account or orders you have placed.
Additional Rights for Residents of the United Kingdom or European Economic Area
If you are located in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided under local law, you may exercise the following rights in addition to the rights listed above:
Right to Object to Processing and Restriction of Processing
You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
If you withdraw your consent, this will not affect the lawfulness of any processing carried out based on your consent before it was withdrawn.
You may exercise these rights through the designated areas available within the Services or by contacting us using the contact details provided below.
To learn more about how Shopify uses your personal information and the rights you may have, including rights relating to data processed by Shopify, you can visit:
We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before processing your request, as required or permitted by applicable law.
In accordance with applicable laws, you may appoint an authorized representative to submit a request on your behalf.
Before accepting such a request from an authorized representative, we may require the representative to provide proof that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us.
We will respond to your request within the timeframes required by applicable law.
Complaints
If you wish to submit a complaint regarding our handling of your personal information, please contact us using the contact details provided below.
Depending on your location, you may have the right to challenge our decision by contacting us through the information provided below, or by filing a complaint with the relevant data protection authority in your region.
For the European Economic Area (EEA), you can find a list of responsible data protection authorities here.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country in which you reside.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or, where applicable, an equivalent agreement issued by the relevant UK authority, unless the data transfer is made to a country recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will publish the updated Privacy Policy on this website, update the “Last Updated” date, and provide notice where required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:
Email: tredona@email.com
Address: 8206 Louisiana Blvd NE, Ste A 6785, Albuquerque, NM 87113, USA.
For the purposes of applicable data protection laws, we are the data controller responsible for your personal information.
End of Privacy Policy