Conditions d’utilisation

TERMS & CONDITIONS

PART 1

TERMS AND CONDITIONS

Last Updated: July 2026

Welcome to Nexorasilky ("Website", "Store", "we", "our", or "us"), operated by TREDONA LLC, a limited liability company organized under the laws of the State of New Mexico, United States.

These Terms and Conditions ("Terms") govern your access to and use of our website located at:

https://nexorasilky.shop

as well as any purchases made through our online store.

By accessing this Website or placing an order, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with these Terms, you should immediately discontinue the use of this Website.

ARTICLE 1 — COMPANY INFORMATION

This Website is owned and operated by:

TREDONA LLC

Registration Number:
008040497

Registered in:
State of New Mexico
United States

Registered Business Address:

8206 Louisiana Blvd NE
Ste A #6785
Albuquerque, NM 87113
United States

Customer Support:

contact@nexorasilky.com

Legal Contact:

Tredona@email.com

Website:

https://nexorasilky.shop

ARTICLE 2 — ELIGIBILITY

By using this Website, you represent and warrant that:

you are at least 18 years of age, or the legal age required in your country to enter into legally binding contracts;
all information you provide is true, accurate and complete;
you have the legal authority to purchase products using the payment method submitted;
you will use this Website only for lawful purposes.

We reserve the right to refuse service, terminate accounts or cancel orders if we reasonably believe these Terms have been violated.

ARTICLE 3 — ACCEPTANCE OF THESE TERMS

Your continued use of this Website constitutes your acceptance of these Terms.

These Terms apply to every visitor, customer and user of the Website.

By placing an order through our Website, you also agree to comply with all applicable laws and regulations of your country of residence.

Nothing contained in these Terms shall limit any mandatory consumer rights granted under applicable consumer protection laws.

ARTICLE 4 — CHANGES TO THESE TERMS

We reserve the right to modify, update or replace these Terms at any time without prior notice.

Any modification becomes effective immediately upon publication on this Website unless otherwise required by applicable law.

It is your responsibility to periodically review these Terms before using the Website or placing an order.

Your continued use of the Website after any update constitutes acceptance of the revised Terms.

ARTICLE 5 — PRODUCTS

Nexorasilky specializes in the sale of physical products including, but not limited to:

Women's clothing;
Fashion accessories;
Beauty accessories;
Wellness products designed for women.

Product descriptions, specifications, colors, images and other information displayed on the Website are intended for informational purposes only.

Although we make every reasonable effort to accurately present our products, actual colors, dimensions or appearance may vary depending on manufacturing updates, lighting conditions, photography, supplier modifications or the display settings of your device.

We reserve the right to discontinue any product, modify product specifications or limit available quantities without prior notice.

ARTICLE 6 — PRICING, CURRENCY AND TAXES

All prices displayed on the Website are shown in United States Dollars (USD) unless otherwise stated.

Prices are subject to change at any time without prior notice. Any price modification shall not affect orders that have already been confirmed.

Although we strive to ensure pricing accuracy, we reserve the right to correct any typographical errors, pricing inaccuracies or product information errors. If an error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.

Depending on the destination country, local customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), or other governmental charges may apply.

Unless expressly stated otherwise, such charges are the sole responsibility of the customer.

ARTICLE 7 — ORDER ACCEPTANCE

Submitting an order through our Website constitutes an offer to purchase our products.

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

A legally binding contract is formed only when your order has been accepted and dispatched.

We reserve the right to refuse, cancel or limit any order at our sole discretion, including but not limited to the following situations:

suspected fraud or unauthorized transactions;
inaccurate or incomplete customer information;
product unavailability;
pricing or technical errors;
violations of these Terms and Conditions;
orders placed for resale or commercial redistribution without prior authorization.

If your order is cancelled after payment has been received, you will receive a full refund using the original payment method whenever possible.

ARTICLE 8 — PAYMENT METHODS

Payments are securely processed through trusted third-party payment providers, including Stripe and its supported payment services.

Depending on your country or region, available payment methods may include:

Visa®
Mastercard®
American Express®
Discover®
Apple Pay®
Google Pay®
Link by Stripe®
Shop Pay®
UnionPay®

We do not store your complete payment card information on our servers.

All payment information is processed securely using industry-standard encryption technologies by our authorized payment providers.

If a payment is declined or cannot be authorized, your order may be delayed, suspended or cancelled until payment has been successfully completed.

ARTICLE 9 — SHIPPING POLICY

Nexorasilky provides international shipping to customers in many countries worldwide.

Shipping availability may vary depending on the destination country, local regulations, carrier restrictions or other operational factors.

Estimated delivery times generally range from 4 to 14 business days.

Delivery estimates are provided for informational purposes only and are not guaranteed.

Orders are fulfilled through our trusted logistics partners and supplier network, including internationally recognized carriers such as, where applicable:

DHL
UPS
FedEx
USPS
YunExpress
Cainiao
4PX Express
Local postal operators

or other reliable carriers selected according to the destination and shipping method.

The carrier used for a specific shipment may vary depending on inventory availability, warehouse location and destination country.

Once an order has been shipped, the customer will receive tracking information whenever available.

Shipping delays caused by customs inspections, weather conditions, transportation disruptions, force majeure events or circumstances beyond our reasonable control shall not constitute a breach of these Terms.

ARTICLE 10 — RISK OF LOSS AND TITLE

Ownership of the products transfers to the customer upon successful delivery to the shipping address provided during checkout.

The risk of accidental loss or damage passes to the customer once the products have been delivered by the carrier.

Customers are responsible for providing accurate shipping information.

We shall not be responsible for losses resulting from incorrect or incomplete delivery information supplied by the customer.

ARTICLE 11 — RETURNS AND REFUNDS

Customers may request a return within 14 calendar days after receiving their order, subject to the conditions described in our Refund Policy.

Returned products must be:

unused;
unworn;
unwashed;
in their original condition;
accompanied by original packaging whenever reasonably possible.

Customers are responsible for return shipping costs unless otherwise required by applicable law or unless the return results from our error.

Because our products are fulfilled through multiple suppliers, return instructions and the appropriate return address will be provided individually after our customer support has reviewed and approved the return request.

Products returned without prior authorization may be refused.

Additional information regarding eligibility, exclusions and refund procedures is available in our separate Refund Policy.

ARTICLE 12 — ORDER CANCELLATIONS

Customers may request cancellation of an order before it has entered the fulfillment or shipping process.

Once an order has been processed, prepared for shipment or dispatched, cancellation may no longer be possible.

If cancellation is approved before shipment, a full refund will be issued using the original payment method.

We reserve the right to cancel any order for security, fraud prevention, inventory or operational reasons.

In such cases, customers will receive an appropriate notification together with any applicable refund.

La prochaine partie couvrira des clauses plus juridiques et essentielles pour protéger ton entreprise :

User Accounts
Intellectual Property
Acceptable Use
Prohibited Activities
Accuracy of Information
Third-Party Services
User-Generated Content
Disclaimer of Warranties
Limitation of Liability

ARTICLE 13 — CUSTOMER ACCOUNTS

Customers may create a personal account to facilitate future purchases and access certain features of the Website.

Creating an account is optional.

When creating an account, you agree to:

provide accurate, current and complete information;
maintain and promptly update your account information;
keep your login credentials confidential;
accept full responsibility for all activities occurring under your account.

You are responsible for maintaining the security of your password and account credentials.

You must notify us immediately if you suspect any unauthorized access to your account.

We reserve the right to suspend or permanently terminate any account that violates these Terms or is used for fraudulent, unlawful or abusive activities.

ARTICLE 14 — INTELLECTUAL PROPERTY

Unless otherwise stated, all content available on this Website, including but not limited to:

text;
product descriptions;
logos;
trademarks;
graphics;
icons;
images;
videos;
designs;
layouts;
source code;
software;
downloadable materials;
and all other intellectual property,

is owned by or licensed to TREDONA LLC and is protected by applicable intellectual property laws, including copyright, trademark and unfair competition laws.

No portion of this Website may be copied, reproduced, distributed, modified, translated, published, transmitted, displayed, sold, licensed or exploited for commercial purposes without our prior written authorization.

Unauthorized use of our intellectual property may result in legal action.

ARTICLE 15 — ACCEPTABLE USE

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You shall not use the Website in any manner that could:

violate any applicable law or regulation;
infringe the rights of others;
interfere with the security or operation of the Website;
disrupt other users' access;
damage our reputation or business operations.

We reserve the right to restrict or terminate access to any user who violates these Terms.

ARTICLE 16 — PROHIBITED ACTIVITIES

The following activities are strictly prohibited:

using the Website for fraudulent purposes;
submitting false or misleading information;
attempting unauthorized access to our servers or systems;
distributing malware, viruses or malicious software;
scraping, copying or extracting Website content through automated means;
interfering with Website functionality;
creating fake customer accounts;
abusing promotions, discounts or coupon codes;
purchasing products for unauthorized commercial resale;
engaging in chargeback fraud or payment abuse;
violating applicable laws or regulations.

Any violation may result in immediate account termination, order cancellation and legal action where appropriate.

ARTICLE 17 — PRODUCT AVAILABILITY

All products displayed on the Website are subject to availability.

Inventory levels may change without prior notice due to supplier availability, inventory synchronization or operational circumstances.

In rare situations where a purchased product becomes unavailable after an order has been placed, we may:

offer an equivalent replacement;
offer store credit (where permitted);
issue a full refund.

We reserve the right to discontinue products at any time.

ARTICLE 18 — THIRD-PARTY SERVICES

Our Website may integrate or rely upon services provided by independent third parties, including but not limited to:

Shopify;
Stripe;
shipping carriers;
payment providers;
analytics providers;
marketing platforms;
customer support software;
fraud prevention providers;
advertising partners.

These third-party services operate under their own terms and privacy policies.

We are not responsible for the content, availability or practices of third-party websites or services.

Accessing such services is done entirely at your own risk.

ARTICLE 19 — USER CONTENT

If you submit reviews, comments, suggestions, photographs or other content to our Website, you grant TREDONA LLC a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, distribute and display such content for lawful business purposes.

You represent that:

you own or control the submitted content;
your content does not infringe any third-party rights;
your content is not unlawful, defamatory, abusive, misleading or fraudulent.

We reserve the right, but not the obligation, to remove any user content at our sole discretion.

ARTICLE 20 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, this Website and all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

We make no representations or warranties, express or implied, regarding:

uninterrupted Website availability;
accuracy or completeness of Website content;
compatibility with every device or browser;
absence of technical errors;
uninterrupted access to our services;
fitness for a particular purpose;
merchantability beyond warranties required by applicable law.

Nothing contained in these Terms excludes warranties that cannot legally be excluded under applicable consumer protection laws.

ARTICLE 21 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, TREDONA LLC, its members, managers, officers, employees, affiliates, suppliers, service providers and business partners shall not be liable for any indirect, incidental, consequential, exemplary, punitive or special damages arising out of or relating to:

use of the Website;
inability to access the Website;
delays in delivery;
product availability;
loss of profits;
loss of business opportunities;
interruption of business;
loss of data;
unauthorized access;
technical failures;
third-party services.

Our total liability arising from any claim related to your purchase shall not exceed the total amount actually paid by you for the product giving rise to the claim, except where prohibited by applicable law.

Nothing in these Terms limits liability that cannot legally be excluded under applicable law.

ARTICLE 22 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless TREDONA LLC, its members, managers, officers, employees, affiliates, suppliers, contractors, licensors and service providers from and against any claims, liabilities, damages, losses, costs, expenses or legal fees arising out of or related to:

your use of the Website;
your breach of these Terms;
your violation of any applicable law or regulation;
your infringement of any third-party rights;
your misuse of our products or services.

This indemnification obligation shall survive the termination of these Terms.

ARTICLE 23 — FORCE MAJEURE

TREDONA LLC shall not be held liable for any delay, interruption or failure to perform its obligations resulting from events beyond its reasonable control, including but not limited to:

natural disasters;
floods;
fires;
earthquakes;
pandemics;
epidemics;
war;
terrorism;
civil unrest;
strikes;
labor disputes;
transportation disruptions;
customs delays;
government actions;
internet outages;
cyberattacks;
supplier failures;
utility interruptions;
or any other force majeure event.

Performance shall be suspended for the duration of such event.

ARTICLE 24 — PRIVACY

Your privacy is important to us.

Our collection, use, storage and protection of personal information are governed by our Privacy Policy, which forms an integral part of these Terms.

By using this Website, you acknowledge that you have read and understood our Privacy Policy.

ARTICLE 25 — ELECTRONIC COMMUNICATIONS

By using this Website or communicating with us electronically, you consent to receive communications electronically.

Electronic communications, including emails, notices, invoices and other information, satisfy any legal requirement that such communications be in writing where permitted by applicable law.

ARTICLE 26 — TERMINATION

We reserve the right to suspend, restrict or permanently terminate access to the Website, with or without prior notice, if we reasonably believe that:

these Terms have been violated;
fraudulent or unlawful activity has occurred;
the security of the Website has been compromised;
continued access could expose TREDONA LLC or other users to legal or operational risks.

Termination shall not affect any rights or obligations accrued prior to termination.

ARTICLE 27 — SEVERABILITY

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, unlawful or unenforceable, that provision shall be deemed severed.

The remaining provisions shall remain valid, enforceable and in full force and effect.

ARTICLE 28 — NO WAIVER

Failure by TREDONA LLC to enforce any provision of these Terms shall not constitute a waiver of any right or provision.

Any waiver shall be effective only if made expressly in writing.

ARTICLE 29 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and any additional policies published on this Website, constitute the entire agreement between you and TREDONA LLC concerning your use of the Website and the purchase of our products.

They supersede all prior communications, agreements or understandings relating to the same subject matter.

ARTICLE 30 — GOVERNING LAW

These Terms and any dispute arising out of or relating to the Website, our products or these Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of laws principles.

Nothing in these Terms shall limit any mandatory consumer rights that cannot legally be waived under the laws applicable in the consumer's country or jurisdiction of residence.

ARTICLE 31 — DISPUTE RESOLUTION

We encourage customers to contact us first in order to resolve any concern or dispute amicably.

Most issues can be resolved quickly through our customer support team.

If a dispute cannot be resolved through good-faith negotiations, the parties agree that the dispute shall be resolved in accordance with applicable laws and the dispute resolution provisions set forth in these Terms.

ARTICLE 32 — BINDING ARBITRATION

To the fullest extent permitted by applicable law, any dispute, controversy or claim arising out of or relating to these Terms, the Website or any purchase made through the Website shall be resolved through binding arbitration rather than court proceedings, except where mandatory consumer protection laws provide otherwise.

The arbitration shall be conducted in accordance with the applicable arbitration rules in the jurisdiction designated by TREDONA LLC, unless otherwise required by law.

Nothing in this Article prevents either party from seeking interim or injunctive relief before a court of competent jurisdiction where necessary.

ARTICLE 33 — CLASS ACTION WAIVER

To the fullest extent permitted by applicable law, you agree that any dispute shall be conducted solely on an individual basis.

You waive any right to participate in any class action, collective action, representative action or consolidated proceeding against TREDONA LLC, except where such waiver is prohibited by applicable law.

ARTICLE 34 — CHANGES TO THESE TERMS

TREDONA LLC reserves the right to modify, amend or update these Terms at any time.

Updated versions will be published on this Website together with the revised "Last Updated" date.

Your continued use of the Website following the publication of revised Terms constitutes your acceptance of those revisions.

ARTICLE 35 — CONTACT INFORMATION

For any questions regarding these Terms and Conditions, our products or our services, you may contact us using the information below: